Heartware Stories

    The Journey

    Click on the map below to see how an Ace near you has given selflessly to the pursuit of building up a community in need.
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    Our Latest Stories

    Homegrown Story
    Homegrown
    Small towns do not always have access to the resources they need to stimulate growth in the community. In the case of Loomis, California, former resident Greg Brening believed he could help the town by opening Loomis Ace Hardware.
    Fixing The Food Bank Story
    Fixing The Food Bank
    The Woodbury Food Bank is a vital lifeline for families in need. As an organization that is dependent on volunteers and donations from the local community, the food bank desperately needed support to help repair and maintain its facilities. The teams at Ace Hardware of Woodbury, Connecticut, and Ace Handyman Services of Northwestern CT stepped up to the challenge.
    The Mother Of Our Store Story
    The Mother Of Our Store
    Managing an Ace Hardware store in a small community carries a special responsibility. For Traci Barboza, Manager of Rancho Ace Hardware in Ocean View, Hawaii, her community relies on her to be a handyman, a mother, a cook, a leader, and a friend to those in need. And when Traci had a health concern of her own, the community was there for her as well.
    The Gift Story
    The Gift
    A good work ethic and a good attitude are two of best qualities a manager could hope to find in a team member. Inside, we all hope our hard work and dedication will be recognized. For Raymond, that recognition came from a customer who saw a chance to help.
    Garden of Hope Story
    Garden of Hope
    Hearing the word slavery conjures a very dark period in history. People think that time has passed, but the reality is people are sold into slavery, more commonly known today as human trafficking, every single day. People — women, men and children — get abducted, right off the street, all the time, often never heard from again. They're sold into a dark underworld and, in many cases, forced to do unspeakable things. Estimates show 20 million to 40 million people globally are victims of modern slavery and less than 1% of survivors get identified.
    View all stories
    Ace Retailers
    Have a story for us?
    Submit a story idea with #HeartwareStories to be considered for a future Heartware Story. Follow us on Instagram to watch the journey and get behind the scenes moments.

    Frequently Asked Questions

    What are Heartware Stories?
    At Ace Hardware we believe everyone has a story to tell. These are acts of amazing moments, where an individual or a community bonds over shared strength and determination. These stories happen in big cities and small towns across America. Each and every day. Even in hardware stores.
    How are Heartware Stories
    selected?
    Heartware Stories are reviewed and selected by a team at Ace Hardware's Corporate office. We discover Heartware stories a number of ways – from hearing about them from our customers directly as well as through social media, local news coverage and Ace's corporate field staff.
    How can I submit a
    Heartware Story?
    We'd love to hear a story to consider for a future Heartware Story. If you have a story you want to share please include a short description, name of the store, name of the city/state and names of individuals involved. You can submit a story in 2 ways; Tagging us on Facebook, Twitter or Instagram using #HeartwareStories, or sending us a letter to 2915 Jorie Blvd, Oak Brook IL 60523 Attention: Consumer Marketing Department.
    Are Ace’s individually owned?
    Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs.